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What Demand Response & Customer Service Have In Common
It’s easy to view demand response programs and customer service as parallel issues that don’t necessarily overlap. Since demand response […]
What Are Distributed Energy Resource Management Systems (DERMS)?
The proliferation of smart, WiFi-enabled devices has provided opportunities for a variety of aggregate use cases, from home appliances to […]
3 Distributed Energy Resources Management System (DERMS) Models
Creating a distributed energy resource (DER) strategy that will deliver results, engage your customers, and fit your utility can be […]
Demand Response Strategies for Winter Peaking
Winter is here, and with the drop in temperatures and bustling holiday activity comes an increased demand for energy. Between […]
What is Demand Response?
Severe weather events have become increasingly prevalent from increased flooding to higher seasonal temperatures. During the summer and winter months, […]
7 Tips for a Successful Smart Thermostat Program
Developing any new program presents logistical challenges to any utility operation. Building a demand response program requires a scope of […]
How To Build A Demand Response Program
Long before your customers hear about your new demand response program, the success of the initiative will largely have been […]
SEPA Snapshot: Demand Response Market Expected to Soar
Customers are increasingly enrolling in—even demanding—demand flexibility programs, and their hunger for options to reduce or shift their electricity usage […]
Why We’re Excited About Our New Behavioral Demand Response Offering
Behavioral demand response (DR) is nothing new. While implementations vary widely, the concept is quite simple: ask and ultimately incentivize […]
A New Must-Have Customer Segmentation Strategy for Utility Program Managers
Whether it’s developing a demand response program or an EV charging pilot, one of the biggest challenges in designing a […]
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