BYOD
Customer Engagement
Demand Response
EV Charging
Incentive Processing
Program Design
Program Management Automation
Flexible Dispatch
Platform
DERMS
Customer Engagement
Demand ForecastingBuild a Program and Boost Trust Through Customer Engagement
Having the ability to engage your customers quickly and effectively, can make all the difference when it comes to the success of your demand response programs. Virtual Peaker’s customer engagement tools make it simple to utilize branded materials to promote and drive enrollment.
A Suite of Tools to Drive Customer Engagement & Lasting Results
No Third-Party Branding
Brand trust is vital to any DR program. Build brand loyalty with a custom microsite and emails with your utility logo and colors. Present a welcoming and familiar face to new participants each and every time, improving customer satisfaction.
Messaging Made Simple
Keeping customers up-to-date on the latest events, updates, and energy efficiency news is important to enrolling and retaining program participants. Easily create templated messages, custom campaigns, and direct messaging to communicate with customers directly from the platform.
Build Your Ideal Customer
The Homeowner App gives customers real-time data on their energy usage, helping you build knowledgeable customers, who understand how your program works and ultimately boosts participation, and reinforces energy-efficient behaviors.
An Incentive for Your Incentives
Choosing and processing the right incentives can often be a headache. With Virtual Peaker, paying out incentives are made simple for your programs allowing you to pay out to your customers with a simple click of a button. Choose from options like bill credits, cashback, or e-gift cards.
The Intersection of Rate Design and DER Technology
Experts from the Brattle Group, Duke Energy, and PGE discuss technology, the future of rate design, and how together they will shape the ways we can create a greener future.
PLATFORM
Meet Virtual Peaker
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy platform on the planet.
Seamless Integrations
One platform that plugs you into a suite of solutions.
Virtual Peaker allows you to integrate your current programs in one place, and you can launch in weeks instead of months. Whether you’re starting fresh, or need to move data and devices, integration with Virtual Peaker is simple when you partner with our team of experts.
Scalability
A distributed energy platform that grows with you.
When you’re ready, it’s easy to execute your demand response programs. Don’t pay for what you won’t use, and grow your program at your own pace. Start with the devices that your customers actually use, and add devices at your own pace. You can manage multiple DER device types, including smart thermostats, hot water heaters, EV chargers, and battery programs.
Real-Time Data
Make data-driven decisions.
The effectiveness of a demand response program is only as good as data that you can collect. When you can see real-time data at the device level, build custom segments for devices, and create reports that are simple to compose and read, you’ll get more out of your program by leveraging data that works hard for you.
TESTIMONIALS
See What All The Buzz Is About
"With our ability to make household loads grid-ready, combined with Virtual Peaker’s cloud-based residential energy demand response platform, we are providing our utility customers the intelligent power management solutions needed for an increasingly electrified world."
"Through our partnership with Virtual Peaker, we’re able to deliver smart charging solutions to new markets, benefiting the utilities and their customers."
“The partnership with Virtual Peaker demonstrates an exciting solution to two of today’s major challenges: how to further integrate clean, renewable energy, and the rapid adoption of clean transportation.”
Connect
Learn More About How Our Tech Can Help You.
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy resources platform on the planet.