"I think we're now more formal in how we go about program development as a result of working with Virtual Peaker. They helped us put a structure around the steps that have to happen for us to get up and running. We need there to be device integration, we need to make sure that the billing all works. Before, we were a little bit loose. And I think having them to be a check on us, means that we're a little more operational in how we work."