BYOD
Customer Engagement
Demand Response
EV Charging
Incentive Processing
Program Design
Program Management Automation
Flexible Dispatch
Platform
DERMS
Customer Engagement
Demand Forecasting
Automate Your Program Management
Streamlining demand response program enrollment and communication is easier than ever with Relay’s seamless automation features. With our automation tools, program managers can save time and streamline customer engagement in the enrollment and marketing processes. Virtual Peaker’s automated customer engagement and program management tools make it simple to utilize branded digital touchpoints to market programs, drive enrollment, and retain program participants.
Engage Customers With Minimal Effort
Automated Marketing Tools
Keeping customers up-to-date on program enrollment status, demand response event timelines, device statuses, and energy efficiency news is vital to retaining program participants. Easily create templated and automated messages, custom campaigns, and direct messaging to communicate with customers directly from the platform.
No Third-Party Branding
Brand trust is vital to any demand response program. Build brand loyalty with a custom microsite and emails built with your utility logo and colors. Present a welcoming and familiar face to program participants every time, improving customer satisfaction.
Attract and Retain Program Participants
With “set it and forget it” program enrollment and management capabilities, your customers stay informed and engaged with your demand response program. Boost participation, reinforce energy-efficient behaviors, and help retain program participants with minimal effort.
Simplified Program Management
Through automated functionality, program managers can send and receive updates on device status to quickly and efficiently determine the optimal demand flexibility initiative to run. Connecting with the distributed energy resources that enable your programs has never been easier.
The Intersection of Rate Design and DER Technology
Experts from the Brattle Group, Duke Energy, and PGE discuss technology, the future of rate design, and how together they will shape the ways we can create a greener future.
PLATFORM
Meet Virtual Peaker
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy platform on the planet.
Seamless Integrations
One platform that plugs you into a suite of solutions.
Virtual Peaker allows you to integrate your current programs in one place, and you can launch in weeks instead of months. Whether you’re starting fresh, or need to move data and devices, an integration with Virtual Peaker is simple when you partner with our team of experts.
Scalability
A distributed energy platform that grows with you.
When you’re ready, it’s easy to scale your demand response programs. Don’t pay for what you won’t use, and grow your program at your own pace. Start with the devices that your customers use. You can manage multiple DER device types, including smart thermostats, hot water heaters, EV chargers, and batteries all in one platform.
Real-Time Data
Make data-driven decisions.
The effectiveness of a demand response program is only as good as the data collected. When you can see real-time data at the device level, build custom segments for devices, and create reports that are simple to compose and read, you’ll get more out of your program by leveraging data that works hard for you.
TESTIMONIALS
See What All The Buzz Is About
"With our ability to make household loads grid-ready, combined with Virtual Peaker’s cloud-based residential energy demand response platform, we are providing our utility customers the intelligent power management solutions needed for an increasingly electrified world."
“As more customers purchase smart devices for their homes, along with an increasing trend toward electrification, a service like Connected Homes represents the logical next step in our mission to meet the evolving needs of master limited partnerships (MLP) and their customers. This assists light departments looking for new ways to manage electric loads, while their customers help the environment and save money.”
“The partnership with Virtual Peaker demonstrates an exciting solution to two of today’s major challenges: how to further integrate clean, renewable energy, and the rapid adoption of clean transportation.”
Connect
Learn More About How Our Tech Can Help You.
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy resources platform on the planet.