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Team Q&A: Liz Bates – Client Account Manager
From composting and recycling to client success, our new Client Account Manager, Liz Bates, is committed to sustainability in her daily life. Join us in welcoming Liz to the Virtual…
BlogAsk An Expert: Virtual Power Plants, Reliability, & AI
…infrastructure upgrades, and enhancing energy security, all while improving customer satisfaction. Want to know more? Read our blog on May 7, 2024, to learn more about the next generation of…
BlogHow Renewable Energy Impacts the Future of Electricity Rates
…spectrum. A utility must weigh financial risk against customer satisfaction; it must balance operational complexity against billing complexity. It is not an easy choice, but several utilities have started offering…
BlogZero Emissions Day: EV Charging & Beyond
…healthier planet for generations to come. Debunking the Myth: Electric Vehicles & Environmental Impact Electric vehicles have been hailed as a game-changer in the quest to reduce carbon emissions and…
BlogHow Utility Customer Engagement Helps
…SMUD could access real-time, cloud-based technology designed to adjust water heaters that create maximum efficiency without giving up comfort; customers are often unaware that the program is active, leading to…
BlogDERMS 101: Intro to Integrations
…a mode and/or a setpoint, such as a command for a battery to Discharge or a command for a thermostat to reduce its temperature by 2 degrees. Telemetry: the device…
BlogHow Topline Demand Control Supports Regulations
…Control are super-powered demand management. When utilities send controls to DERs to meet specific load-shedding needs, they dispatch the commands and hope that the demand is managed sufficiently. Through optimization…
BlogTeam Q&A: Austin Bradford – Sales Executive
…Virtual Peaker? I have served in customer-facing roles for 15 years across multiple companies and industries. My experience has taught me the importance of the customer experience and given me…
BlogTeam Q&A: Greg Ledva – Director Emerging Technologies
…problems and figuring out complex puzzles. As a research and development engineer at Virtual Peaker, I’m able to leverage my research and commercialization background to think through what businesses need….
BlogTeam Q&A: Aubrey Allehoff – Software Engineering Team Lead
…software development provides the opportunity to engage in a raw version of problem solving and solution building that appeals to my love of communication. I find many cross-competencies when comparing…
BlogTeam Q&A: Zachary Menefee – Junior Software Developer
…to coordinate and move the company toward our sustainability and community outreach goals. What can you tell us about yourself? In my free time, I have a lot of activities…
BlogThe Value of Good Utility Customer Service
…community. As such, ESG ratings look at the full scope of a company’s actions, which can lead to significant losses in rank. For electric companies, the ESG index ties into…