Add Relay For Next-Level Customer Engagement
You’re already using the Shift Grid-Edge DERMS suite to manage your demand flexibility programs. Take your demand flexibility programs one step further by connecting with your most valuable resources: your customers! Engage customers to build rapport, increase enrollments, and manage incentives while owning the customer journey.
Enrollment Form
Identify and seamlessly enroll customers through an easy-to-use web form that connects directly to your Shift dashboards.
Message Center
Easily segment your audiences, recruit, enroll, and inform your customers within the same platform. Communicate directly to your customers with easy-to-use, branded emails and SMS messaging.
Microsite
Easily recruit, engage, and enroll homeowners directly within the Virtual Peaker platform with customized web pages, branded with your utility’s image.
Incentive Processing
Calculate, communicate, and process incentives based on customer engagement and activity. All your data in one place allows for easy calculation and payout of your utility’s incentive model.
Homeowner App
Build trust and empower your customers to engage in energy-saving programs to motivate customer behaviors through branded email templates and SMS.
Automation
Set message cadences for the enrollment and program participation events. Save time and effort with automated and pre-scheduled messaging.