Track and Manage Incentives with Seamless Technology
The Virtual Peaker platform features a robust line of suites that when combined provide a unified approach to demand response. With Relay, our customer engagement suite, customer incentive processing is automated, meaning fewer costs incurred by your operation.
Incentive Processing Features for the Modern Utility
Create higher program conversions and adoption rates with the incentives that drive customer enrollment and participation –– all from within the Relay customer engagement suite.
Optimize Program Participation
Create higher program conversions and adoption rates with the incentives that drive your customer enrollment and engagement –– all from within Relay, our customer engagement suite.
Simple-to-Use Technology
Quickly and efficiently track, approve, and deny incentives for programs within one, intuitive, easy-to-use platform – Virtual Peaker. And with convenient-to-add suites like DERMS and forecasting, your technology stack is effortlessly scalable when your program grows.
Reduce Program Opt-outs
With Relay, you can reduce program opt-outs and drive enrollment with customer communication templates and rewards. Through our homeowner portal, utilities can track opt-out data to enrich and inform your programmatic strategies.
Hassle-Free Tracking and Reporting
Choosing and processing the right incentives can often be a headache. With Relay, paying out incentives is a simple click of a button. Choose from a variety of options like checks, e-gift cards, gift cards, prepaid digital cards, donations, bill credits, or cashback.
Designing DER Success
Watch a panel of experts discuss how to gain the most value from your DER pilots and programs. AEA, CleaResult, Green Mountain Power, CoServ, and Energy United all come together to discuss how to design and implement your distributed energy resource programs for maximum success.
PLATFORM
Meet Virtual Peaker
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy platform on the planet.
Seamless Integrations
One platform that plugs you into a suite of solutions.
Virtual Peaker allows you to integrate your current programs in one place, and you can launch in weeks instead of months. Whether you’re starting fresh, or need to move data and devices, integration with Virtual Peaker is simple when you partner with our team of experts.
Scalability
A distributed energy platform that grows with you.
When you’re ready, it’s easy to execute your demand response programs. Don’t pay for what you won’t use, and grow your program at your own pace. Start with the devices that your customers actually use, and add devices at your own pace. You can manage multiple DER device types, including smart thermostats, hot water heaters, EV chargers, and battery programs.
Real-Time Data
Make data-driven decisions.
The effectiveness of a demand response program is only as good as data that you can collect. When you can see real-time data at the device level, build custom segments for devices, and create reports that are simple to compose and read, you’ll get more out of your program by leveraging data that works hard for you.
TESTIMONIALS
What Our Users Are Saying
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Learn More About How Our Tech Can Help You.
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy resources platform on the planet.