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Customer Engagement Suite
…templates to easily apply to future event communications, saving time! image 768 none bottom-medium left homeowner app Build trust and empower your customers to engage in energy-saving programs with customer…
ResourceBrochure: Meet Relay, Customer Engagement Suite
…as branded microsites, communication templates, incentive processing, and a robust homeowner app, Relay helps bring your customers with you on a clean energy journey. Download the Relay Suite brochure and…
ResourceCase Study: North Carolina’s Largest Electric Co-op Saves with DERs
…of Virtual Peaker’s SaaS Suites for customers to easily enroll their devices into EU’s DR program, then schedule and communicate events in one location. 2391 The results: over 1,000 devices…
ResourceCase Study: Demand Responsiveness Decreases Cost and Carbon
image 2502 1 Learn how Sacramento Municipal Utility District (SMUD) is optimizing hot water heater efficiency without sacrificing customer comfort and value using the Virtual Peaker platform and Shift’s real-time…
PageRochester Public Utilities FAQs
…program negatively impact my comfort? Peak Savings Events will only affect the temperature by a few degrees, with minimal impact on comfort. In addition, you can easily opt out of…
PageFlexible Dispatch
…grouping by different programs, operating companies, DER types, locations, or your own custom identifiers. This grouping structure creates endless combinations for deploying events and layering impact. Call one event that…
PageCustomer Engagement
…welcoming and familiar face to new participants each and every time, improving customer satisfaction. Messaging Made Simple Keeping customers up-to-date on the latest events, updates, and energy efficiency news is…
PageForecasting Suite
…text_+_media text_+_media simple_content testimonials call_to_action newsletter_cta featured_blog_posts request_demo_form left DEMAND RESPONSE With an integrated platform, you can easily move between long-term load purchasing to editing monthly DR events all in…
BlogThe Difference Between Grid-Edge DERMS & Grid DERMS
…are created the same. Some are considered more or less reliable and have different roles within the overall utility ecosystem. Before we break down the specifics, let’s examine the reliability…
BlogA kWh Saved is a kWh Saved: Why Energy Efficiency Still Matters
…change. Combined, these challenges have increased public demand, threatening grid stability. Fortunately, energy efficiency, typically measured on an annual basis, can be used to help utilities meet peak demand at…
BlogTeam Q&A: Bryan Zivich – Senior Product Designer
…Cincinnati’s College of Design, Architecture, Art, and Planning and obtained a degree in Digital Design. I currently live just south of Cincinnati, but I still like to visit my family…
Blog3 Use Cases For Your Grid-Edge Distributed Energy Resource Management Systems (DERMS)
…few of the most common uses for grid-edge DERMS. What is a Distributed Energy Resource Management System (DERMS)? As mentioned, distributed energy resource management systems (DERMS) aggregate distributed energy resources…