Team Q&A: Demoz Desta – Program Management Associate/Technical Services

From recycling to quality assurance, our new Program Management Associate/Technical Services Demoz Desta is eager to work toward a future focused on sustainability. Please join me in welcoming Demoz to the Virtual Peaker team!

How did your previous life prepare you for Virtual Peaker?

My last job was a lot like this one, just in a different country. I worked from home with a small team of three that I really liked. Everyone at the company was great to work with. The company was based in the UK, so I got to meet people from all over the world. My day-to-day was pretty similar to what I expect here: fixing issues, updating stuff, and talking to customers.

Tell us about your role at Virtual Peaker.

My role at VP is to assist customers with technical difficulties they encounter while using our products. I employ various tools and resources to diagnose and rectify these issues promptly and effectively. My primary objective is to ensure customer satisfaction by providing timely and accurate solutions.

How do you personally engage in sustainability efforts?

I actively practice sustainability by incorporating eco-friendly habits into my daily life. I prioritize recycling and composting to reduce waste and minimize my environmental impact. Additionally, I opt for walking whenever possible, reducing my carbon footprint and promoting a healthier lifestyle. By making conscious choices, I strive to contribute to a more sustainable future.

What can you tell us about yourself?

Simply put, I’m a fun guy. I like the simplest things in life. I enjoy spending time with my family and friends. I value quality time. I like working with great like-minded people who are passionate and purpose driven. I can be a bit competitive at times but with a kind heart. I love sports, I love a good read and I like to experience new things.

About The Author

Bill is a serial entrepreneur with a PhD from UC Berkeley in Controls and Artificial Intelligence and 10 years of experience with high performance residential energy management and connected appliances. He was previously at GE as an Advanced Systems Engineer in the Connected Home Software Group, but left that role in May 2014 to pursue entrepreneurship full time.

Bill grew up in Louisville and returned with his family in 2010 after a long stint in the San Francisco Bay Area. He loves Louisville and is working to make it a better and more attractive city for high tech startups.

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