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# Incentive Processing
Track and Manage Incentives with Seamless Technology
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The Virtual Peaker platform features a robust line of suites that when combined provide a unified approach to demand response. With [Relay, our customer engagement suite](https://virtual-peaker.com/platform/customer-engagement-suite/), customer incentive processing is automated, meaning fewer costs incurred by your operation.
Incentive Processing Features for the Modern Utility
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Create higher program conversions and adoption rates with the incentives that drive customer enrollment and participation –– all from within the Relay customer engagement suite.
### Optimize Program Participation
Create higher program conversions and adoption rates with the incentives that drive your customer enrollment and engagement –– all from within Relay, our [customer engagement suite](https://virtual-peaker.com/platform/customer-engagement-suite/).
### Simple-to-Use Technology
Quickly and efficiently track, approve, and deny incentives for programs within [one, intuitive, easy-to-use platform](https://virtual-peaker.com/platform/) – Virtual Peaker. And with convenient-to-add suites like [DERMS](https://virtual-peaker.com/platform/derms-suite/) and [forecasting](https://virtual-peaker.com/platform/forecasting-suite/), your technology stack is effortlessly scalable when your program grows.
### Reduce Program Opt-outs
With Relay, you can reduce program opt-outs and drive enrollment with customer communication templates and rewards. Through our homeowner portal, utilities can track opt-out data to enrich and inform your programmatic strategies.
### Hassle-Free Tracking and Reporting
Choosing and processing the right incentives can often be a headache. With Relay, paying out incentives is a simple click of a button. Choose from a variety of options like checks, e-gift cards, gift cards, prepaid digital cards, donations, bill credits, or cashback.
Webinar
Crush Your Enrollment and Participation Goals
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This webinar replay featuring Northern REMC highlights helpful tips for marketing your programs and incentive strategies with proven results.
PLATFORM
### Meet Virtual Peaker
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy platform on the planet.
[LEARN MORE](https://virtualpeaker.wpengine.com/platform/)
### Seamless Integrations
One platform that plugs you into a suite of solutions.
Virtual Peaker allows you
to integrate your current
programs in one place, and you
can launch in weeks instead of months. Whether you’re starting fresh, or need to move data and devices, integration with Virtual Peaker is simple when you partner with our team of experts.
### Scalability
A distributed energy platform that
grows with you.
When you’re ready, it’s easy to execute your demand response programs. Don’t pay for what you won’t use, and grow your program at your own pace. Start with the devices that your customers actually use, and add devices at your own pace. You can manage multiple DER device types, including smart thermostats, hot water heaters, EV chargers, and battery programs.
### Real-Time Data
Make data-driven decisions.
The effectiveness of a
demand response program is only as good as data that you can collect. When you can see real-time data at the device level, build custom segments for devices, and create reports that are simple to compose and read, you’ll get more out of your program by leveraging data that works hard for you.
TESTIMONIALS
What Our Users Are Saying
-------------------------
"We are excited to combine Virtual Peaker’s innovative and user-friendly platform with the proven reliability of our FLO residential charging solutions."
"Through our partnership with Virtual Peaker, we’re able to deliver smart charging solutions to new markets, benefiting the utilities and their customers."
“The partnership with Virtual Peaker demonstrates an exciting solution to two of today’s major challenges: how to further integrate clean, renewable energy, and the rapid adoption of clean transportation.”
Connect
Learn More About How Our Tech Can Help You.
-------------------------------------------
We’re empowering modern utilities to accelerate grid modernization using the friendliest distributed energy resources platform on the planet.
[Let’s Chat](https://virtual-peaker.com/demo-request/)
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## Navigation
- [Platform](https://virtual-peaker.com/platform/)
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- [Incentive Processing](https://virtual-peaker.com/solutions/incentive-processing/)
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---
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